I just placed an order, what happens next?
Your order is placed in queue. Depending on the time of year, the wait may just be a few days or it may be a few weeks. We keep the waiting list updated regularly- It’s posted on our main page as well as on our Facebook page. You are also more than welcome to contact us for a status update.
When your order is getting close to being ready you will be contacted.
The wood is loaded into trucks with dump beds and dumped into a pile at your location. The drop-off area needs to be at least 9ft wide and have nothing overhead for about 15ft (no large tree branches, powerlines, etc). It also needs to be sturdy enough to support the truck (up to 5 tons, depending on order size), and reasonably level, especially side to side. We are not able to “off road” across muddy yards, unplowed areas, etc. If you can’t make it in an average car, we won’t be able to either.
If the area you plan to have the wood dumped is in question, PLEASE let us know ahead of time. If we determine it’s not accessible or safe, you will have to find an alternate location.
When dumped, a cord will take an area roughly 12ft wide by 10ft long.