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Terms and Conditions

  • THERE ARE NO REFUNDS ON ORDERS – SALES ARE FINAL.  You acknowledge that your order may be placed on a waiting list, especially during peak demand.  Estimated wait times are not a definitive date.
  • If you have any questions, please contact us before placing an order. 
  • Payment of cash, check or credit card is due by time of delivery, please make checks payable to Valley Firewood.
  • A returned check fee of $50 applies plus any additional legal or collection fees
  • We collect your information for the purpose of placing your order.  We do not sell, lease, or give away your information. It is stored in security encrypted servers.  We do not keep any credit card information on file.
  • Only authorized personnel have access to your information, and only for the purpose of maximizing customer service while we prepare your order.